This website is created and maintained by The Profit Clinic as a free public service to
small business owners who want their domain names to remain exclusively theirs.

Planning to register your own domain name?
   
Learn from the experience of other small business owners who’ve paid for domain name registrations carried out by their web hosts or designers, only to discover that those hosts or designers have retained ownership of those domain names and refused to release them.

In the cases listed here, the clients involved were given no clear understanding prior to registration that their domain names would not become their property, despite them having paid the full cost of registration plus, in some instances, an additional fee to have the web host or designer register the domain name for them.

The legal position of those who adopt this practice depends very much on local laws, especially where no prior notice of this practice is given to prospective clients, or where details are buried in the fine print of their agreements with clients. No imputation of illegality or wrong doing should be inferred from listing.

The ethical position is clearer, however, regardless of applicable laws. While hosts and designers may legally apply this practice, there is still a clear moral obligation to fully disclose this practice – not just list it in the fine print of the agreement – so that clients and prospective clients are properly informed of the practice before registering domain names through those hosts or designers.

Internic
, the domain name registry, has dispute resolution guidelines in place, but may or may not be consis- tent in applying them. The Internic guidelines can be found
here.

In coming weeks we’ll post details of
action taken by people who’ve successfully retrieved their domain names from providers or designers who refused to release them, along with suggestions by others on how to retrieve your disputed domain name.

In the meantime, we advise you to check here before you register your domain name to see if your web host or designer has been reported for implementing this practice.

If they appear on our list, you should discuss their policies and practices with them (preferably in writing) before you make any decision.

Want to report a case for listing?
 
You must be the aggrieved client (or former client) of the web host or designer involved and you must provide evidence to support listing. For full instructions,
click here.

Are you a presence provider or web designer listed here?
 
Next time, don’t ignore our notices. Find out what you need to do to have your listing removed…
click here.

 

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©1998 The Profit Clinic • This page updated 9 October 2002.