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In everything we do, we start with the result we want to achieve. Then
we identify the safest, easiest, best and smartest way to produce that result. Then
we go for it.
It's the same when we're working with you... we look at the result you need,
not just the result you want. If they're compatible, we identify the safest,
easiest, best and smartest way to produce that result. Then we go for it in partnership
with you and your team. If they're not compatible, we point out the pitfalls that
lie ahead of you and either reach consensus on what's needed or we decline to get
involved. It's bad enough trying to drag a client over the finishing line. It's crazy
to drag them, kicking and screaming, over the starting line! We won't even
try. Clients with a commercial death wish do nothing for our reputation.
You
can learn how to do it for yourself — or we can do it for you
Often, the best approach is to teach you how to do it yourself – like teaching you
to fish instead of catching one for you. The long term leverage is far better. But
we've learned, over the 20 years since we began working with small business owners,
that most of them simply don't have the time, talent or skills needed to do it for
themselves. So we also provide consulting and professional services to help you put
it all to work, productively and profitably – working less and earning more.
Does that
mean the training is a waste of time, effort and money?
Absolutely not. An educated client invariably gets better results. They understand
the process, they can brief us more accurately and reliably, they can evaluate our
proposals better and faster, they make more informed and smarter business decisions
and they're a whole lot easier for us to work with to produce the best possible results
for them.
In other words, when our clients are on the same page and wavelength as we are, the
results are so much easier, faster and better – and less costly, less wasteful and
less risky – to achieve. As for the cost of the training, our clients find that they
save it over and over again because they know what they're doing, at last.
In a nutshell, if you think education is expensive, try ignorance!
On-site
or on-line?
We prefer to use resources intelligently. That means optimising our time, effort,
money, know-how and technology to minimise waste and unnecessary duplication. So
we prefer, where possible, not to travel unless it's unavoidable. Face-to-face, on-site
meetings may feel better, but emotion is no substitute for reason.
Our state-of-the-art, Internet-based conference system allows us to talk to clients anywhere
in the world, with full multi-media support so that we can show you visuals, play
you audio or video files, show you PowerPoint presentations, use the electronic whiteboard,
display web pages as well as deliver live, interactive training.
It can be used for one-on-one meetings or for groups of up to 25 people at a time.
Best of all, there are no travelling, accommodation, catering or venue costs involved,
and no telephone or conference call charges except for your regular Internet connection.
The browser plug-in required is free, along with regular upgrades, so no expensive
software needs to be purchased.
We're happy to show you testimonials and references from happy, satisfied clients
on request.
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