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How we operate
Our Internet-based
service is for print-related advertising only, since we cant control broadcast media
at a distance in the same way. Nor can we deliver media and production materials
in the same quality-controlled way.
If youd like to do business with us, the procedures are simple. We offer two levels
of service:
- Our No-Frills
Service, where we create print advertising at your request and deliver proofs
to you by either e-mail or downloadable Adobe Acrobat® PDF files, and deliver
the final production files to your nominated production bureau, printer or media
organisation by e-mail or FTP.
- Our Premium
Service, where we integrate long-term marketing strategy with your print advertising
and advise on measurement, monitoring and evaluation of results.
No matter which level of service you choose, the initial procedure is the same:
- Contact us by
e-mail to discuss your requirements. Send us a brief outline of your problem.
- We'll get back
to you with a list of questions and specific instructions, and a copy of our Letter
of Agreement a simple document that spells out our terms and conditions and what
we undertake to do for you.
- We calculate
a price for the agreed result and set a series of stages for achieving that result.
Progress payments are due and payable on completion of each stage, or according to
a time-based schedule (eg: monthly).
- Proofs are submitted
by e-mail, PDF or FTP files or fax to be checked, amended, altered or approved and
sent back to us.
- Once final approval
is received, high-resolution files are sent to the designated media organisation
or production house via e-mail and a final invoice/statement generated and sent to
you by e-mail.
Payment
We normally charge on a per project basis rather than on a per-hour basis. It's better
for all concerned especially the client. It makes the cost predictable and encourages
us to deliver promptly, with no incentive to expand the time involved.
Where appropriate,
we also operate on a monthly retainer basis for ongoing projects.
Our standard procedure
is to agree upon either a series of specified stages for a project, or a series of
time frames, with an initial deposit and regular progress payments to be made according
to the agreed schedule. Any outstanding balance is due and payable on completion
of the project. Variations in project specifications will involve variations in our
fees and charges. We will notify you, in writing, of any fees and charges variations
before proceeding with further work. You will need to accept the variations to our
quoted fees and charges, in writing, prior to work proceeding.
Local clients
may pay by cheque, but long distance and international clients are required to pay
by credit card, PayPal or direct deposit.
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Integrated
Targeted
Accountable
No-frills
Marketing
Advertising
and
Design
Solutions
PO Box 673
Wonthaggi
Victoria
3995
Australia
Telephone
61
3 5672 1825
Facsimile
61
3 5672 1825
E-mail
jca@profitclinic.com
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